Exchange Your Tickets
If you are no longer able to attend your showtime, tickets can be exchanged any time before your scheduled performance for any reason including family emergencies and unexpected schedule changes. It is recommended that you exchange your tickets no later than one hour before the show begins.
Know before you exchange:
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Prices vary by experience. Note: The Box Office will contact you to complete the request and complete payment if there is any difference in ticket pricing.
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Past-dated, donated, and transferred tickets are not exchangeable or refundable.
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Ticket transfers are not guaranteed and are subject to availability.
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All ticket sales are final. No refunds can be made on ticket purchases.
And remember…
Unless required by law, exchanges will be considered at our discretion on a case-by-case basis. We may require reasons and/or evidence supporting your request for an exchange, and we appreciate your understanding.
Want to read the fine print?
Please refer to our updated Conditions of Sale and Terms of Service for detailed information about our ticketing policies.